We offer complete Revenue Cycle Management (RCM) for USA healthcare providers. This includes certified medical coding (ICD-10, CPT, HCPCS Level II), charge entry, claims submission (electronic & paper), denial management and appeals, payment posting, patient statement processing, AR follow-up, and EHR/EMR integration. All services are fully HIPAA-compliant and delivered by CPC/CCS-certified coders.
Absolutely. We maintain strict HIPAA compliance across all operations. This includes encrypted data storage and transmission, role-based access controls, regular security audits, Business Associate Agreements (BAAs) with all clients, and comprehensive staff training on PHI protection. We treat every piece of patient data with the highest level of security and confidentiality.
Our medical coders are certified through AAPC (CPC) and AHIMA (CCS) with ongoing education on updated coding guidelines. We implement a multi-layer quality assurance process: each claim is coded, then audited by a senior coder before submission. We use intelligent claim scrubbers to catch errors pre-submission, and we maintain an internal accuracy target of 98%+ first-pass clean claim rate. Monthly audit reports are shared with all clients.
We provide end-to-end freight billing solutions for trucking companies, freight brokers, and fleet operators. Services include invoice generation and processing, carrier setup and rate verification, dispatch documentation automation, proof of delivery (POD) matching, accounts receivable management, aging report analysis, dispute resolution, and collections support. We work with TMS platforms and EDI networks for seamless integration.
Typical clients see a 30-55% reduction in AR days within the first 3-6 months of engagement. Our dedicated AR specialists implement systematic follow-up schedules, aging analysis, and escalation protocols. For logistics clients, we've reduced AR from an average of 52 days to 23 days. For medical practices, we've accelerated reimbursement cycles from 45 days to 27 days. Results vary based on current workflows and payer mix.
Your data security is our highest priority. We operate on encrypted, access-controlled systems with 24/7 monitoring. All data is encrypted at rest and in transit. We implement strict access controls based on role-based permissions, maintain detailed audit trails, and conduct regular security assessments. For medical clients, we sign Business Associate Agreements (BAAs) and maintain full HIPAA compliance. Our UK registration ensures GDPR alignment as well.
Yes, we work with healthcare providers ranging from solo practitioners to 200+ provider groups, and logistics operators from small fleets to 500+ truck operations. Our engagement model is scalable — we start with a billing audit to understand your volume, current challenges, and goals, then build a dedicated team matched to your specific requirements. As your business grows, we scale our team accordingly with no disruption.
For medical billing, we integrate with major EHR/EMR platforms (Epic, Cerner, eClinicalWorks, Athenahealth, etc.) and practice management systems. For logistics billing, we work with leading TMS platforms (McLeod, TMW, Rose Rocket, Truckstop, etc.) and accounting software (QuickBooks, Sage, Viewpoint). We customize our integration approach based on your existing tech stack to ensure seamless data flow.